Office Policy

  • Our goal is to provide high quality care to our patients and respect their schedule as well. In fairness to our other patients, and the office staff, we require advanced notice when changing or cancelling an appointment.

    When you schedule an appointment, we reserve that time and prepare in anticipation of serving you. If you should need to reschedule, we kindly request that you contact us with advanced notice. We understand that conflicts arise; however, failing your appointment or cancelling without adequate notice more than once may result in a charge or dismissal from our practice.

    Patients who continue to no-show and/or cancel without notice will be dismissed from the practice and asked to find another dentist.

    Any patient who is 10 minutes or later may be considered a “no-show” for their appointment and will need to reschedule.

    As with any dental treatment, there may be unforeseen treatment adjustment and/or complications. Deerhaven Dentistry will make every effort to anticipate any changes in the treatment plan and advise the patient at that time. However, such events are unpredictable. Likewise, the timing or spacing of appointments may need to be modified as needed to accomplish the best result possible.

    I have read, understand and agree to the above appointment policy.

  • Date Format: MM slash DD slash YYYY

Testimonials

"Always treated so well.

One of the nicest things about Deerhaven Family Dentistry is that you always feel important. The staff is always friendly and very personable. The offices and the rooms are always clean and cheery. We have always been happy with the care we receive. I have nothing but good to say about it."

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